The ticketing CRM market is growing rapidly, offering event organizers comprehensive solutions for sales management, promotion, and audience engagement. These platforms help automate the ticketing process and provide powerful analytics tools to improve efficiency and increase revenue. Let’s take a look at the best CRM systems for ticketing in the US market relevant in 2024.
1. TicketCRM – Integrating management and marketing
TicketCRM is a modern CRM system that provides all the necessary functionality for successful ticketing and event management. It offers various types of tickets, including VIP and group tickets, as well as an access control system using QR codes. Integration with social media and email marketing capabilities helps promote events and increase their visibility.
Key benefits:
- Support for both online and offline ticket sales.
- Automation of marketing campaigns via email and social media.
- Built-in analytical tools to track sales and user behavior.
TicketCRM is a powerful tool for event organizers who need flexibility and scalability. The system is easily adaptable to any requirements and can be used for both small local events and large international conferences
2. Eventbrite – The market leader for organizations of all sizes
Eventbrite is one of the most popular ticketing platforms in the US. It offers an intuitive interface and powerful features for event management. Organizers can easily create events, customize ticket types, and manage the sales process. In addition, Eventbrite provides integrations with email marketing platforms, making it easy to customize and manage promotional campaigns.
Key features:
- Support for a variety of ticket types, including early access tickets and discount tickets.
- Easy integration with tools such as Facebook, Mailchimp and Instagram.
- Ability to organize events of any complexity and scale
3. Eventbee – Simplicity and flexibility
Eventbee is a system that helps organizers to easily sell tickets and manage events with minimal effort. The platform supports multiple payment methods and provides the ability to create unique URLs for private events, making it a great choice for private or corporate event organizers.
Key features:
- Ability to accept payments via PayPal and other popular systems.
- Support for free and paid events, making the system versatile for different purposes.
- Simple and easy to use interface for managing events.
4. Purplepass – The perfect choice for multi-day events
Purplepass is a specialized CRM system for organizing multi-day events such as festivals and conferences. The platform offers flexible ticketing options, including the option to pre-book seats and pay on the spot, making it user-friendly. Purplepass also gives organizers the ability to create customized ticketing pages with different levels of access.
Key features:
- Flexible customization of multi-day events with different ticket options.
- Easy registration process and event access management.
- Integration with popular CRM and marketing platforms such as Mailchimp and WordPress
5. Whova – Enhanced Audience Engagement
Whova is known for its features to improve audience interaction and attendee engagement. The platform offers tools for gamification, polling, and allowing attendees to interact with each other. This makes Whova a great solution for events where it is important to maintain high levels of participant engagement, such as educational conferences or corporate trainings.
Benefits of Whova:
- Support for both virtual and physical events.
- Audience engagement tools including surveys and chats.
- Advanced analytics and reports on participant engagement
6. TicketManager – Corporate Ticketing Solution
TicketManager is a platform focused on ticketing and event management in the corporate segment. The system integrates with popular CRM platforms such as Salesforce, making it ideal for large corporations that manage customer events and loyalty programs. TicketManager provides tools for creating seating charts, which is especially useful for conferences and seminars.
Features:
- Integration with corporate CRM and sales tools.
- User-friendly features for managing seats and tickets.
- Ability to create customized reports and analyze events
7. Eventcube – A platform with a high degree of customization
Eventcube offers a high degree of customization and is perfect for large events that require specific solutions. The platform supports over 100 payment methods and allows you to create fully branded ticketing pages. Using Eventcube’s API, Eventcube can be integrated into a company’s existing systems, making it ideal for large events with a high degree of complexity, such as international conferences and festivals.
Key features:
- Extensive customization options via API.
- Support for international payment systems and payment methods.
- Tools to manage and analyze ticket sales in real time
Each of the presented CRM-systems has its unique advantages and can be chosen depending on the type and scale of the event. TicketCRM (https://promo.ticketcrm.com/) is a powerful solution for organizers who need a comprehensive event management and ticket sales platform. For more narrow or specialized needs, such as corporate events or large conferences, solutions such as Eventcube or TicketManager may also be suitable.
Also Read: AI-Powered Predictive Lead Scoring: Revolutionizing Sales in CRM
